If you have any questions, please contact us as soon as possible at KeepItRegalOrders@Gmail.com . One of our staff members will gladly help you out.
If you are not content with the size or item you ordered, you can return it for an exchange or refund. Please be aware that if you are being issued a refund the shipping cost will not be refunded. You have 30 days to return items for a refund or exchange however if the items are sent back worn out, washed or smell of laundry detergent, cologne or any type of scent that allows us to think it has been worn--the item(s) will be sent back to you.
We do not offer return labels for refunds or exchanges unless the mistake was ours. You must pay for return shipping.
All applicable customs and import duties, fees, and/or taxes are the responsibility of the customer.
We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes at checkout and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs.